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Privacy Policy

Last Updated: September 24, 2023

Introduction

Welcome to Matanteseamoss (“we,” “our,” or “us”).
At matanteseamoss.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website, make purchases, and interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, please do not use our website or services.

Information We Collect

Personal Information

When you visit our website and make a purchase, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (e.g., credit card details but not the actual complete number, neither the CVV on the back)
  • Contact information (e.g., phone number)

Non-Personal Information

We may also collect non-personal information, such as:

  • Browsing history
  • Device information (e.g., IP address, browser type)
  • Cookies and similar technologies (for more information, please refer to our Cookie Policy)

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To send you order updates, promotional offers, and newsletters (if you opt-in to receive them).
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

Data Security

We take the security of your data seriously and employ reasonable measures to protect it. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Services

We may use third-party services such as Stripe and PayPal for payment processing. These services have their own privacy policies, and we encourage you to review them to understand how your information is handled by them.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal data.
  • The right to withdraw your consent for processing (where applicable).
  • The right to data portability.
  • The right to request the deletion of your account (if applicable).

If you have any questions or wish to exercise your rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates. When we make material changes, we will notify you through our website or via email.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

[email protected]

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